Last updated 06/04/2020
In order to ensure our continued service throughout this difficult period we have taken several steps to safeguard ourselves so there is minimal disruption.
– Our office is currently running with only an emergency level of staff to minimise the danger of infection.
– The majority of our staff are now working from home.
– The serviced office building we occupy is running an around the clock cleaning routine, as well as having sanitiser stations throughout the building.
– We’re currently not accepting any visitors to our office (and the office building in general is operating under this same rule) to minimise possible contamination.
Because most employees are off site, we are having to re-assess priorities in order to provide you with the optimum service, and accordingly have had to make some small changes.
From 1st April 2020, our phone lines will only be open between 10.00am until 2.00pm. Our office work hours will remain the same from 9.00am until 5.00pm. We will of course continue to respond to email queries as quickly as possible on our usual email addresses, however with the current level of changes to legislation and demand for information we unfortunately cannot guarantee an immediate response and we will have to deal with queries in the order that we receive them. We have provided some useful FAQ’s which we would encourage you to read before contacting us, as you may find the answers to your questions in these. If not, please email us with the query and we will respond as soon as we can.
We would like to thank our clients for their support and understanding, and we will ensure that your employees still continue to be paid on time throughout this crisis.